Launch Labs helps businesses launch to their full potential. For the website, that means a design you can reject. The sequence below is the whole of it. There is no deposit, and we do not take card details “just in case”.

1. Write to us

Use the mockup form, or email hello@launchlabsites.co.uk. Tell us the business, the town, and what you want a visitor to do. A rough note is better than a polished brief you have delayed for a month.

2. We ask for the missing pieces

Usually photographs, hours, and the services you want to be known for. We will not send a forty-question workbook. If we already have enough, we start.

3. A first design

We aim to show it within five working days of having enough to go on. It is a real set of pages, not a moodboard and not a wireframe. You look at it on your phone as well as a computer, because that is where your customers will.

4. A revision round

You tell us what is wrong. Tone, order, photographs, the sentence at the top. We change those things. We do not quietly restart from a different business. If the brief has become a different brief, we stop and say so.

5. You decide

Yes, and the plan is £89 a month. No, and you owe nothing. We would like a sentence on why, so the next design is better. You do not have to write one.

6. We put it live

Domain, hosting, the padlock, and a contact form that reaches an inbox you read. You approve the final wording. Then the site is yours to use, on the monthly plan, with about an hour of small content edits a month.

A new price, a changed hour, a photograph from a job you are proud of: those are the small edits. A new section of the business, an online shop, or a booking system is quoted before anyone starts it.

What you can leave out

You do not need a brand workshop, a logo presentation, or a competitor audit before the first design. If the only logo you have is a wordmark in a common typeface, that is a fine place to begin. If you have no photographs, say so. We would rather design around that honestly than paste in a workshop that is not yours.

After you are in

You can stop with 30 days’ notice. Hosting runs to the end of that notice. If the account is settled, ask for an export of the site files. The detail sits in the terms, which are a draft and should be checked by a solicitor before you treat them as final.